09:09 pm
April 29, 2017

The proposal and the sale are miles apart.

“Sounds good, send me a proposal.” How many times have you heard that? Too many. So you run back to your office, put together a proposal, send it to the prospect, and start the follow-up process (and the prayer vigil).


Or do you?


REALITY: The sale should be solidified BEFORE the proposal is written. Your proposal should be the essence of what has been decided by you and your prospect. It should solidify the sale.


How many proposale do you win — how many did you lose? If you lose way more proposals than you win, it’s much more than just the proposal. It’s the proposal process.


Count the wins. Count the losses. That’s the scorecard baby. Your scorecard. Ouch.


AND when you win proposals, how profitable are they? Are you telling your boss, “Hey let’s go in real low on this one so we can get the business, and then six months from now, boy we can really lose some money.” Ouch.


REALITY: Once you lower the price, customers expect a low price all the time.


Proposals are there because buyers think they’ll get the lowest price or the best deal by pitting one company against the other. Your job is to make yourself a winner BEFORE the proposal happens by creating conditions or terms that preclude others from either bidding or winning.


The first thing you need to do is determine if it’s a price proposal or a value proposal. If they’re going to take the lowest price only, you’re going to lose, even if you win. Because the lowest price is the lowest profit. It may even be no profit.


So the challenge is, can you create a profitability formula or a productivity formula, measured against what you do, that sets a standard for the proposal. A formula  that your competition must meet or exceed regardless of initial price.


You need to convince your buyer that there’s a long term cost, not simply a short term price.


Are they are buying your price only — taking the lowest bid? If so, they only need a one sentence proposal, and you don’t need me.


Try this: — Don’t do it… at first. When someone asks me for a proposal the first thing I say to them is no. That always shocks people. And besides, proposals are a pain in the butt.


I ask the person if they were taking notes. They say, “Yes.” I say, “Well, let me just sign the notes.” I continue by saying all we really need to do is pick a date to begin. And 30% of the time the prospect will say, “You’re right.”


The other 70% of the time the prospect will insist on a proposal. But I’ve just won 30% of the business without submitting a paper. And there’s a reason for this. I have sales balls and you may not.


The reason proposals are there is to lower risk to the buyer, and potentially to lower the cost. But in the final analysis many proposals can be eliminated if your prospect feels that your price is fair, and that their risk is low.


If the risk is low and the reward is high then the answer is always obvious.


Before the decision is made, it’s important to your customer that they know what your product or service will be like AFTER it’s been delivered. This will take away all risks and all fear. And it may also take away the price-only-decision process.


The key words are: value messages on video testimonials.


Customers only buy for an hour or two, but they may use for years. So you say to your customer, “Mr. Jones, I’d like to add a clause to the proposal that insists on proof of salespeople’s claims. And so I am asking you to require five testimonials in video form so that you’ll know any claim a salesperson makes has been validated by a customer, and it’s not just a sales pitch or a proposal.”


The video testimonial is a powerful piece of support. And depending upon the quality can be the difference between sale and no sale.


2.5 thoughts on testimonials:

  1. Testimonials reduce the risk of purchase.
  2. Testimonials are the only proof you’ve got.

2.5 Testimonials MUST be included in every proposal.


Winning proposals are solidified by dynamic sales presentations. Proposals should be the solidifying factor, not the sales pitch. The proposal should document what has been said and agreed. The proposal should confirm the sale and all the claims you made about it. Does yours?


Your proposal process is not a regurgitation of your price list. It is not a document to see how much of your profit you can give away. It is not something you prepare to beat the competition.


Your proposal is the gateway earned business. It solidifies a value-driven sales presentation that begins or extends a relationship where everyone profits. The minute you low ball a price, you’ve gone from a relationship sale to transactional sale and the next person who low balls your price will beat you. And beat themselves.


Don’t just win the proposal.

Win the value. Win the profit. And win the relationship.


Jeffrey Gitomer is the author of twelve best-selling books including The Sales Bible, The Little Red Book of Selling, and The Little Gold Book of Yes! Attitude. His real-world ideas and content are also available as online courses at www.GitomerLearningAcademy.com. For information about training and seminars visit www.Gitomer.com or www.GitomerCertifiedAdvisors.com, or email Jeffrey personally at salesman@gitomer.com.


© 2016 All Rights Reserved. Don’t even think about reproducing this document

without written permission from GitGo, LLC, Jeffrey H. Gitomer and Buy Gitomer. 704/333-1112


  • Attractive section of content. I just stumbled upon your web site and in accession capital to assert
    that I get actually enjoyed account your blog posts.
    Anyway I will be subscribing to your augment and even I achievement you access consistently quickly.

  • Hi there I am so delighted I found your website, I really found you by accident,
    while I was looking on Askjeeve for something else, Nonetheless I am here now
    and would just like to say thanks for a remarkable post and a
    all round exciting blog (I also love the theme/design),
    I don’t have time to read it all at the moment but I have saved
    it and also included your RSS feeds, so when I have time I will be back to read a lot more,
    Please do keep up the great b.

  • Hello, i read your blog occasionally and i own a similar one and i was just
    curious if you get a lot of spam responses? If so how do you reduce it,
    any plugin or anything you can recommend? I get so much lately it’s driving me mad so any support is very much appreciated.

  • Good post but I was wanting to know if you could write a litte more
    on this topic? I’d be very thankful if you could elaborate a little bit further.
    Appreciate it!

  • We’re a bunch of volunteers and starting a new scheme in our community.
    Your site provided us with useful information to work on. You have done a formidable activity and our whole neighborhood
    will probably be grateful to you.

  • Howdy this is somewhat of off topic but I was wanting to know
    if blogs use WYSIWYG editors or if you have to
    manually code with HTML. I’m starting a blog soon but have no coding skills
    so I wanted to get guidance from someone with
    experience. Any help would be greatly appreciated!

  • Spot on with this write-up, I truly believe that this site needs a great deal more attention. I’ll probably be back again to read through more,
    thanks for the information!

  • Hi are using WordPress for your site platform?
    I’m new to the blog world but I’m trying to get started and set up my own.
    Do you need any coding knowledge to make your own blog?
    Any help would be greatly appreciated!


Leave a Reply

Your email address will not be published. Required fields are marked *