With more than two decades of human resources expertise, Paula Allen is the Senior Vice President of Human Resources for FirstService Residential’s South Region. She joined the company in 2015 and leads a team of 60+ associates. Paula focuses on forging trusted partnerships with business leaders and developing highly effective teams that proactively respond to business needs. Adept in all aspects of HR, Paula has a successful history in talent management and training, associate engagement, leadership development, workforce and succession planning, and performance management, to name a few. She helped create a company culture that led to FirstService Residential achieving the Great Place to Work designation this year and implementing ongoing inclusion initiatives for a diverse, equitable workplace. She holds professional certifications in facilitation and coaching, Prosci Change Management, and DiSC®, along with Hogan and Caliper assessment tools. Prior to joining FirstService Residential, Paula’s experience included roles in major South Florida organizations, Baptist Health and Burger King. Paula earned a Bachelor of Science Degree in Hotel/Resort Management from the Rochester Institute of Technology and is a member of the Society for Human Resources Management and the Greater Miami Chapter. She shares her passion for women in leadership and mentoring with organizations, including The Women’s Fund Miami and Big Brothers and Big Sisters.
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