Dr. David Seo is the Chief Digital and Information Officer of Nicklaus Children’s Health System, South Florida’s only healthcare system exclusively for children and nationally recognized pediatric specialty care. As a seasoned IT leader, board-certified cardiologist, and former National Institutes of Health-funded researcher, Dr. Seo possesses a unique blend of expertise. At Nicklaus Children’s, he leads the IT, innovation, research institute and precision medicine teams, ensuring alignment with the organization’s strategy and operations as well as the evolving needs of our patients. Dr. Seo spearheaded the implementation of VR and immersive systems to reduce stress and anxiety for patients undergoing procedures. He led the development of the in-house AI platform and chatbot to enable new functions such as patient searches for physicians and services and employee self-service review of institutional policies. He also leads the Digital Front Door initiative featuring in-hospital wayfinding, virtual registration, mobile self-scheduling, and two-way patient-clinic texting. Dr. Seo’s IT team has been consistently recognized by the College of Healthcare Information Management Executives (CHIME) for its digital technology excellence. In 2024, the IT team also achieved the highest Digital Health Indicator score in North America, administered by the Health Information and Management Systems Society (HIMSS).
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