Commercial Rebound at hand

After an extended and sluggish comeback, South Florida’s commercial real estate rebound appears to be accelerating, according to the latest midyear market data from CBRE.  Vacancy rates tumbled year-over-year across

AGENDA

Franchising in the Land Down Under Franchising often involves finding a well-connected intermediary master franchiser, which is why in some countries, only a handful of families own all the Starbucks

Customer Service Reimagined

Customer service has long been a critical factor for an organization’s value and long-term success. For IT departments, customer service has traditionally meant staffing support centers for employees to call

Tips from Mr. Social Media 305

One of my favorite guests is John Mahoney, aka @socialmedia305. John taught me the language of Twitter. That’s right, Twitter has a language. You have to be able to get

Your Secret Sauce: Relationships

It doesn’t matter what you do for a business, career or in life. The secret sauce for success and happiness comes down to relationships. We don’t stand out because of

How Much Is Too Much?

A common struggle for wealth owners is determining how much to leave to heirs and how to communicate their wealth transfer plans. This dilemma is understandable given the constant headlines

Cuba, Past and Future

Cuba is a hot topic these days. With the potential end to the 53-year-old Cuba embargo in sight, South Floridians and Cuban-Americans are looking to the future with questions about