City Furniture (CITY) recently released its 2021 Corporate Social Responsibility Report (CSR) and 2022 Goals to detail the furniture and mattress retailer’s efforts to enhance worker safety, provide resources to underserved communities and implement environmental initiatives. The family-owned and South Florida-operated company is among America’s top 100 furniture retailers.
“CITY’s corporate social responsibility strategy has always focused its energy and resources on where we can make the greatest impact on people, communities and the planet,” says Andrew Koenig (pictured), CITY’s CEO. “During 2021, CITY continued to hone its commitment to improving the way we interact with the world in which we live. I am incredibly proud of the entire organization for demonstrating how our business can truly be a force for good.”
CITY’s 2021 CSR Report was created as a way “To enrich people’s lives and make the world a better place.” Its CSR strategy entails strategies on how CITY can best leverage its strengths and competitive advantages to provide value in three key areas:
- People— The company strives to create inclusive workplaces where all our associates are empowered and respected by creating meaningful opportunities for its diverse workforce to grow.
- Community — CITY remains committed to providing support that results in positive change for local communities.
- Planet — All of the brand’s goods are crafted with environmental impact in mind by creating the highest quality products with longevity and sustainability to promote industry-wide ecological change.
The company’s 2021 CSR strategy entailed enhancing COVID-19 safety protocols, improving cyber security methods, advancing racial equality and economic opportunity for all associates, enhancing philanthropic giving and raising standards for a carbon-neutral future. Highlights from the 2021 Report include:
CITY’s 5% Giving Pledge involved giving a minimum of five percent of net profits annually to build stronger communities. In 2021, CITY integrated its community initiatives into multiple facets of its business strategy, including showroom exhibits, community involvement and crisis response.
CITY also filled over 2,500 positions in 2021, 162 of which were fulfilled by current associates seeking new opportunities. The company’s Internal Mobility Program also led to 95% of new leaders being promoted-from-within.
All of its delivery and semi-trucks run on natural gas to lessen its environmental impact, with the company currently transitioning to renewable natural gas. It also features eight LEED-certified showrooms (460,000 square feet), the most furniture retail space certified as Leadership in Energy & Environmental Design in the United States. The company also joined FPL’s Solar Together program to provide enough solar energy to power three showrooms.
“Being responsible corporate citizens drives our success at every level and is a commitment central to every decision we make today,” Koenig says. “People want to do business with and work for companies that share their values and drive positive change. Being accountable and transparent, inside and outside of the company, is critical to our future success.”