Excellence in HR Awards Honorees: Olga V. Tua

Tua is an SHRM-CP Certified Executive with over 20+ years of progressive Human Capital Management experience. She has specialized skills in serving as business consultant among all levels within the organization and serves as change agent. She has Post Graduate Human Resource Management degree and is a Blogger and author fully bilingual in both English and Spanish.

Favorite Quote: The way to get started is to quit talking and begin doing. — Walt Disney

Fun Fact: Love to watch Disney movies.

How do you unwind after a long day of work? Listen to music and sign along imagining I am in Lincoln Center performing in front of an audience.

What challenges have you faced in your career, and how did you overcome them? One of the biggest challenges I have faced in my career is demonstrating the value of an experienced Human Resources Professional and having an active voice at the leadership table. Through continuous and relentless data. Presenting information from multiple sources, especially through COVID, the organization understood the true value of what we do everyday and how we, as HR professionals, do more for the company than what business owners realize. We avoid litigation, take care of employee health issues, keep employees engaged and much more in support of business goals driving operational excellence, cost savings and impacting revenue.

What has been the most monumental moment of your career thus far? The most monumental moment of my career is realizing that you are more to an employee that just HR. That your advice, attention to detail and patience helped an employee grow and become a better person leaving behind their aggressive tendencies because you took the time to listen and support them through the difficult times.

What’s the best piece of advice you’ve ever gotten? Always Be Learning

What qualities make for an outstanding HR professional? An outstanding HR professional is someone that is knowledgeable, compassionate and fair.

How have you adapted your HR skills to COVID? One of the skills of an HR professional is the ability to problem solve and find innovative ways to achieve company goals. Under the COVID pandemic that skills has been at the peak of the organization success. Everything from figuring out work schedules, to seating arrangement, to contact tracing and putting it all together for leadership in a way that will allow business continuity was one of the biggest adaptation of that skill set.

What are some misconceptions about HR and how do you combat them? Some misconceptions about HR is that all they do is hire, fire and pay people. I have always prided myself in ensuring, not only leadership members, but also the staff that I serve as the advocate for both and will pride myself in doing what is best while being as fair as legally possible.

What do you like most about working in HR? The ability to affect change.

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