The True Spirit of Generosity

My first consulting job was over 30 years ago with a group operator/franchisee of Arby’s/Taco Bell in New Mexico. When my client shared what he wanted from the assessment and group sessions, he instructed me to steer away from any money questions. I told him that the question was important to ask on the assessment, and that we’d steer away from the conversation – leaving it to him to address. To his shock, money came in sixth of 13 items on their list – this from people working at or near the minimum wage. 

 Much more important to them were things like better training, equipment that works, hiring people who care about their jobs, and managers being kinder to them.  

 So many managers and owners think that money is what motivates their employees and colleagues. All the research says money is important, but it is only at the top of the list of issues or motivators when people feel truly underpaid. What really matters most is working with people who care – about them, about the place they work, and about the business that they do. People want to work on something that has a purpose, with people and for managers whom they like. 

 True generosity starts by being aware of and caring about what others think and feel when they work with and/or for you and your company. Manage the environment and the communication to convey that you care. Make sure that is a big part of your culture. Watch how people relate and communicate, and do all that you can to make it better. That is truly generous.

 Teaching people how to do their jobs and live their lives better – providing training in job and life skills – at every level of development, is truly generous. Those skills and trainings shift with age, education, and socio-economic realities, and they are part of a truly growthful and generous culture.

 Lastly – but perhaps first – be generous of heart. Be kind. And so much of that is in the way we relate and communicate. Take the time to listen, and be sure you are truly focused on what is being conveyed. It is a learnable skill. Not just the words, but the eyes, the body language, even the breath conveys meaning. Be aware of your communication, and pay attention to “theirs.” Put down the smartphone, turn away from the screens, and truly be generous with who you are – and for whom they are. That is the key to true generosity in the workplace – and at home. ?

Steve Garber is director of Third Level Ltd. Contact him at 561.752.5505 or email him at sgarber@thirdlevel.com.

You May Also Like

The Nation’s Top Metro Areas for Black Entrepreneurship 

In a recent survey, see how the Miami metro fared compared to Boston, DC and Seattle.

101 Days of Summer – and Just as Many Ways to Play

Highlights include family-friendly activities, thrilling water sports, dining and nightlife hotspots, spa and wellness treatments and more.

South Florida Marketing Expert Pens Forthcoming Book Exploring the Benefits of Business Networking

The Power of Networking aims to teach readers how to network like a pro.

Letter from the Editor: Our Elite Cover Stars Are in Dialogue With Each Other

We asked Bernardo Fort-Brescia and Raymond Fort about their work with Newgard Development Group’s CEO Harvey Hernandez—and the very well-known principals of the Related Group: Jorge Perez and his sons, JP and Nick.

Other Posts

Gucci Opens Newly Relocated Boutique in Palm Beach

Gucci has been a staple in Palm Beach and the new location adds to the Italian brand’s legacy in the U.S.

Palm Beach to The Real Housewives of Miami: Not Today

The show was planning to shoot on Worth Avenue, but the city shut that pipe dream down.

What Made This Seabourn Cruise So Spectacular, the Aegean Locales or the Ovation? Yes

It hardly needs to be said that South Florida is the cruise capital of the world. PortMiami is the busiest passenger ship terminal in existence, the home port for 12 cruise lines and a port of call for 11 more. Part of the draw of sunbathing in South Pointe Park or sipping a sundowner at

Coke Florida Earns Recognition as a Top-Performing U.S. Company

Coke Florida has been recognized as a U.S. Best Managed Company for two consecutive years and was the first and only Coca-Cola bottler to receive this prestigious title in 2022.