2021 Excellence in Healthcare Honoree: Ray Berry

Ray Berry is an experienced Healthcare executive with over 30 years of experience and demonstrated success in the hospital & health care industry. Berry is the Founder & CEO of Health Business Solutions (HBS}, where he works with clients to simultaneously resolve denied claims and implement continuous improvement strategies to eliminate denials at their source, truly transcending the simple service of recovering revenue. As Chairman of the Board of Broward Health during the start of the coronavirus pandemic, Berry and other board members worked tirelessly to implement systems to help manage the response. Berry is actively involved in the nonprofit community. He is a founding member of Florida Girls Giving Back and a Board Member of Jack and Jill.

Favorite Quote: Assume Nothing

Fun Fact: I’m the CEO of my company but sixth in charge at home!

What challenges have you faced in your career, and how did you overcome them? As a change agent, there are many obstacles to change. My most challenging were the changes at Broward Health. Helping Broward Health get out of the corporate integrity agreement in addition to having the organization complete five years worth of compliance in just two years.

What has been the most monumental moment of your career thus far? Helping the North Broward Hospital District turn its future around by improving financial performance, improving the quality of care outcomes and saving the system from closure. Since implementing systemwide best practice initiatives, Broward Health has been nationally recognized, received the Best Regional Hospital Award Badge in Miami-Fort Lauderdale from U.S. News & World Report and was named a high performer in chronic pulmonary disease, heart failure and hip replacement.

How is the healthcare industry important to you personally? At the age of 44, I suffered a heart attack and if not for the healthcare industry and the fine staff at Broward Health, I would not be here today.

How did the pandemic disrupt your specific role in the healthcare industry, and how did you adapt? The pandemic created absolute chaos and opportunity. It expedited the work at home movement, therefore allowing companies to hire the most qualified candidates from across the country versus one small geographical national region. For my company, Health Business Solutions, we worked with our clients to make sure they had what they needed to continue to thrive during the pandemic, even taking on jobs outside of the company’s normal scope.

What’s the best piece of advice you’ve ever gotten? Hire Slow, Fire Fast – Frank V. Sacco, President & CEO of Memorial Healthcare System.

What do you love most about working in healthcare? Helping the institution become viable, stable and forward-thinking. That way, the system can turn around and provide great affordable health care to the masses. It feels like we are helping entire communities with a critically important service, and who doesn’t want to feel great about the job they are doing?

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