Remember all those customer service operation and call centers that were sent packing in the 1990s to faraway lands like India and the Philippines in search of cheaper rent and
Call Center Comeback
The Future of Work
Today’s workplace has already changed for many, but the next five years we will be even more profound and impactful to employers, employees and IT organizations. Here are some key
Going Green and Getting Green
Green energy, technology and raising money on the Internet were hot topics on our show within the past month. Don Weidenfeld is managing member of Magnum Energy Solutions, which manufactures
Awards program honors the 2015 Leaders in Law
On Wednesday, April 29, SFBW and Lifestyle Media Group honored the 2015 Leaders in Law finalists and winners as part of a festive event at the Gallery of Amazing Things
Agenda
Laurie Sallarulo to lead JA Longtime children’s advocate Laurie Sallarulo has been named the new president and CEO of Junior Achievement of South Florida. Since 2013, Sallarulo has served as
Bring in the Human Factor When Selling
A new and eager sales consultant recently asked me what he should provide for those he is cold calling when they tell him that they’re busy and to just leave
Get real! What defines you, really?
Who are you, and what is really important to you? How would the people in your life describe you and what drives you? Your spouse/partner? Your kids? Your friends? How
A Wealth Certain “T”
My May column discussed the business analysis tool known as SWOT (strengths, weaknesses, opportunities, threats), a useful planning method for identifying the external and internal elements that can impact the
After “The Big Blow”
Summer in the tropics means rain and the start of hurricane season. While most forecasts are predicting a delightfully sleepy 2015 Atlantic hurricane season, thanks in part to El Niño,
Lifestyle Media Group, SFBW named Small Business of the Year
Lifestyle Media Group and South Florida Business & Wealth were named a Small Business of the Year by the Greater Fort Lauderdale Chamber of Commerce on Friday. LMG, which includes