Papa Health

Miami-based Papa launches health service for aging Americans

This week, Papa, a service that older adults and families with companionship and assistance with everyday tasks, launched a health platform, expanding its services for aging Americans. The Miami-based company launched Papa Health, a health management platform aimed at improving the health outcomes of older adults and families.

Papa Health offers virtual primary care, urgent care and chronic care management alongside its existing on-demand service providing companionship. Papa members are matched with Papa Pals, youthful, energetic, and caring companions who provide support and assistance to plan members. Through Papa Health, members can virtually connect with their Papa Doc virtually, while their Papa Pal is alongside them to help them navigate the appointment and provide transportation and care facilitation. Papa services are available through health plan providers, including Aetna, AvMed, Florida Blue Medicare, Humana, Priority Health and Regence Blue Shield, among others.

“Engaging in a healthy lifestyle is imperative to leading a long, fulfilling life and our Papa Pals represent the missing link in delivering high-quality and effective healthcare to older adults,” said Joel Rabasco, head of Papa Health. “Whether it’s helping coordinate a successful virtual primary care visit, or providing a trusted companion to assist in chronic care management, their guidance and advocacy will lead to dramatically better health outcomes for our members.”

Papa Health is a natural next step for the company, which launched in Miami in 2018 and is available in 17 states. The company has plans to have a presence in all 50 states by January 2021. Company growth has accelerated due to the COVID-19 pandemic and membership has increased 500% yearoveryear and 20% month-over-month since launching. Backing up the growth is funding: Papa secured $18 million of Series B funding in September, bringing its total funding to $31 million.

“Never before has it been more important to support older adults and families throughout the aging journey,” said Andrew Parker, CEO, who founded Papa in 2017 after recognizing that his grandfather needed support. “With companionship at our core, we have a unique opportunity to encourage and facilitate medical care into the home, where our members prefer to be for routine consultations and healthcare planning.”

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Keren Moros
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