Industries

Customer service has long been a critical factor for an organization’s value and long-term success. For IT departments, customer service has traditionally meant staffing support centers for employees to call

In the modern-day workplace, we are expected to react immediately to almost everything. Such was a habit that John, a successful marketing director, was quick to embrace. Rather than managing

“I feel like nothing is working,” Connie told me, in frustration about her recent sales numbers. “Whatever I do, it doesn’t seem to matter. I thought the economy was getting

It all started with a little girl and her stuffed animals. Her imagination and creativity sparked an idea that would turn itself into a successful business and a man’s passion.

Staples” $6.3 billion merger with Office Depot is still stuck at the gate amid media accounts about whether regulators would give approval. If the deal is consummated, it could mean

Much has been made of the emerging market for IoT (Internet of Things) or, as we at Citrix say, the Integration of Everything (IoE). From negligible impact in 2010, IoT

Organizations often overlook their greatest potential source of power: the power to increase sales performance by developing their people.  Training is an integral part of sales-force development. But this goes

A flurry of M&A action is reshaping South Florida’s commercial real estate brokerage and third-party services landscape. The Colliers International brand has shrunk; the Avison Young name has risen rapidly;

Born in Syracuse, New York, and raised in Ghana, West Africa, Mary Spio didn’t see a computer or a color television until she was 17. Still, she always had a

Despite the mostly positive financial news from Apple (NASDAQ: AAPL), the one weakness that gets a lot of press is the decrease in iPad sales. For the first quarter of

Having control is one of our greatest illusions, especially when it comes to our work-life balance. Balance suggests that we can attain equanimity, mental calmness and composure in both our

“Fort Lauderdale comes to Miami sometimes – but this is going to be the opposite. Miami is going to Fort Lauderdale to get away from it all,” says Jared Galbut,