fbpx

Software Company Launches Customer Portal for Boating Industry

Boatyard, a software company based in Fort Lauderdale, recently unveiled its new Customer Portal product to streamline how boaters access all their boat information, request service and manage communication with their preferred marine dealers, marinas and service providers.

“We’re thrilled to launch Boatyard’s Customer Portal, a product that we believe will change the way marine businesses interact with their customers,” said Nathan Heber, president and Founder of Boatyard. “This launch is the next step in our larger vision of transforming the marine customer experience.”

Along with helping boatowners, the Customer Portal tool also helps marine service teams by reducing the number of calls, emails, paper forms and administrative work tasks. It also helps marine businesses manage service requests, communicate with customers, share photos and videos, create service reminders and collect payments.

“Our goal is to provide businesses with a simple, intuitive solution that will help them build and maintain strong relationships with their customers,” Heber says. “Today’s consumers expect a simple way to connect with their service providers online, while service teams need the tools to meet ever-evolving customer expectations without adding to their workloads.”

Boatyard’s new Customer Portal officially launches to the public on Feb. 23. Marine businesses can sign up for early access on Boatyard’s website at info.boatyard.com/customerportal.

You May Also Like
Yacht Haven Park and Marina in Fort Lauderdale Undergoes Luxurious Upgrades and Renovations

Yacht Haven Park and Marina in Fort Lauderdale recently underwent numerous luxurious renovations and upgrades to transform into one of the nation’s premier motorcoach and yachting destinations. The luxury motorcoach and

Read More
Fort Lauderdale International Boat Show Returns for 63rd Edition

The 63rd Fort Lauderdale International Boat Show (FLIBS) will take place across five days at seven locations in Broward, including the Broward County Convention Center (BCCC) and the Bahia Mar Yachting Center. The yearly show,

Read More
Report Reveals 2022 Palm Beach International Boat Show Generated Over $700 Million in Sales

Exhibitors at the 40th Palm Beach International Boat Show of the show brought in $725 million in sales, according to an economic impact report conducted by Thomas J. Murray &

Read More
Miami International Boat Show Generated Over $955 Million in 2022

In February, the 2022 Discover Boating® Miami International Boat Show® helped cement its status as a critical economic engine and tourism booster for Florida after the show’s producers revealed vast

Read More
Other Posts
Boatsetter Aims to Bring Yachting to the Masses

“Boating is one of those experiences everyone should be able to have,” says Jaclyn Baumgarten, CEO and co-founder of the online marketplace Boatsetter. So, in an effort to share her

Read More
Sea Tow Forecasts Summer Boating Trends From Annual Member Survey

To help gauge how boaters feel about recent trends in the marine industry and how fuel prices impact their boating habits, Sea Tow released its Spring 2022 findings from its annual member

Read More
Informa Markets Expands Corporate Sustainability Efforts in South Florida

Informa Markets’ commitment to producing some of South Florida’s top boating and yachting events also extends to conservation efforts to help strengthen and protect Florida’s natural resources and marine life. Informa

Read More
OneWater Marine Finalizes Acquisition of Denison Yachting

One of South Florida’s premier yacht broker companies was recently acquired by OneWater Marine Inc. (NASDAQ: ONEW) with the purchase of Denison Yachting. The acquisition of Denison Yachting will help increase the

Read More

Drew Limsky

Drew Limsky

Editor-in-Chief

BIOGRAPHY

Drew Limsky joined Lifestyle Media Group in August 2020 as Editor-in-Chief of South Florida Business & Wealth. His first issue of SFBW, October 2020, heralded a reimagined structure, with new content categories and a slew of fresh visual themes. “As sort of a cross between Forbes and Robb Report, with a dash of GQ and Vogue,” Limsky says, “SFBW reflects South Florida’s increasingly sophisticated and dynamic business and cultural landscape.”

Limsky, an avid traveler, swimmer and film buff who holds a law degree and Ph.D. from New York University, likes to say, “I’m a doctor, but I can’t operate—except on your brand.” He wrote his dissertation on the nonfiction work of Joan Didion. Prior to that, Limsky received his B.A. in English, summa cum laude, from Emory University and earned his M.A. in literature at American University in connection with a Masters Scholar Award fellowship.

Limsky came to SFBW at the apex of a storied career in journalism and publishing that includes six previous lead editorial roles, including for some of the world’s best-known brands. He served as global editor-in-chief of Lexus magazine, founding editor-in-chief of custom lifestyle magazines for Cadillac and Holland America Line, and was the founding editor-in-chief of Modern Luxury Interiors South Florida. He also was the executive editor for B2B magazines for Acura and Honda Financial Services, and he served as travel editor for Conde Nast. Magazines under Limsky’s editorship have garnered more than 75 industry awards.

He has also written for many of the country’s top newspapers and magazines, including The New York Times, Washington Post, Los Angeles Times, Miami Herald, Boston Globe, USA Today, Worth, Robb Report, Afar, Time Out New York, National Geographic Traveler, Men’s Journal, Ritz-Carlton, Elite Traveler, Florida Design, Metropolis and Architectural Digest Mexico. His other clients have included Four Seasons, Acqualina Resort & Residences, Yahoo!, American Airlines, Wynn, Douglas Elliman and Corcoran. As an adjunct assistant professor, Limsky has taught journalism, film and creative writing at the City University of New York, Pace University, American University and other colleges.